Public FAQ
Frequently Asked Questions
Quick answers for the things customers ask most often about public intake, status updates, hours, and contacting the shop.
Best next step
If you still need help after reading these answers, check your status page or call the shop directly for the fastest answer.
Common Questions
Customer-friendly answers that match the current public workflow.
How do I use the Public Intake Form?
Open the public intake form, fill in the steps from top to bottom, and save your confirmation number when you finish.
Where are you located?
Use the address and map link on this site for directions to the shop.
How will I know my deer is ready?
We will use the contact method you selected on your intake form for updates, and you can also check status online.
What are your hours?
See our season hours. If in doubt, call ahead.
What's the best way to contact you?
Call us at (502) 643-3916.